CricketCX's Terms and Conditions — Full Rules

1. General Terms

These Terms and Conditions apply to the CricketCX platform (cricketcx.im) and all its services. CricketCX is an internationally licensed online betting and gaming platform serving users in Bangladesh and beyond.

By accessing, browsing, or using any service on CricketCX, you acknowledge that these Terms and Conditions are legally binding. If you disagree with any part of these terms, please refrain from using the platform.

Scope of Applicability

• These terms apply to the CricketCX website, mobile app, and all digital services.
• These terms apply even when accessing CricketCX through any third-party service.
• CricketCX reserves the right to update these Terms and Conditions from time to time.
• Continued use of the platform after an update constitutes acceptance of the revised terms.
• To contact CricketCX: support@cricketcx.im.

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2. Account Registration & Eligibility

To open an account on CricketCX, you must meet certain eligibility criteria. These conditions apply equally to all users. CricketCX ensures that only eligible individuals can participate on the platform.

Registration Eligibility

• You must be at least 18 years old — this is a strict CricketCX policy.
• You must register using accurate and complete personal information.
• Each user may register one account only.
• Multiple members of the same household may open separate accounts, but managing more than one account from the same device or IP address is not permitted.
• Transferring or selling your account to a third party is strictly prohibited.
• Providing false information with the intent to mislead CricketCX is strictly prohibited.

Account Security

• Keep your password private — never share it with anyone.
• Report any suspicious activity to our support team immediately.
• You are solely responsible for everything that takes place on your account.
• We strongly recommend keeping two-factor authentication enabled.

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3. Betting Rules

There are a few fundamental rules to follow when betting on CricketCX. These rules are designed to ensure a fair experience for all users.

Core Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled — unless a cashout feature is available.
• The minimum bet amount is ৳50, and the maximum limit is determined by the user's account level.
• CricketCX reserves the right to reject or suspend bets that show suspicious betting patterns.
• Any bet placed by exploiting a technical error will be voided.
• Accounts found attempting match manipulation or gaining unfair advantages will be closed.

Live Betting Special Rules

• Odds change rapidly in live betting — the odds at the time your bet is confirmed will apply.
• Any bets already confirmed at the time of a disconnection will remain valid.
• In the event of a match suspension, decisions will be made in accordance with CricketCX's own policy.

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4. Payments & Financial Transactions

Financial transactions on CricketCX are secure and transparent. Specific rules apply to both deposits and withdrawals and must be followed.

Deposit Rules

• Minimum deposit amount is ৳300.
• Only payment methods registered in your own name may be used.
• Deposits made through third parties are strictly prohibited.
• Credit cards or payment methods belonging to another person may not be used.

Withdrawal Rules

• Minimum withdrawal amount is ৳500.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 1–24 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• CricketCX may request additional verification for any transaction deemed suspicious.

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5. Bonus & Promotion Terms

CricketCX offers a variety of bonuses and promotions. Each bonus has its own terms, which you should read carefully before claiming.

General Bonus Terms

• Every bonus comes with associated wagering requirements (WR).
• Wagering requirements (WR) must be met before bonus funds can be withdrawn as cash.
• The welcome bonus is available once only, at the time of your first deposit.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• Any attempt to abuse or exploit bonuses will result in the bonus being voided.
• CricketCX reserves the right to modify or discontinue any promotion at any time.

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6. Responsible Gaming Policy

CricketCX places responsible gaming at the heart of everything we do. We believe betting is entertainment, not addiction.

Self-Protection Tools

• Deposit Limits: Set a maximum on your daily, weekly, or monthly deposits.
• Bet Limits: Set a maximum amount for each individual bet.
• Session time limits: decide how long you'll play before you start.
• Self-Exclusion: Take a temporary break ranging from 24 hours up to 6 months.
• Permanent exclusion: request a permanent account closure if you ever need one.

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7. Privacy & Personal Data

CricketCX takes the protection of your personal data seriously. Our Privacy Policy explains in detail how your information is collected, used, and kept safe.

Data Usage Policy

• Your personal information is used solely for delivering and improving our services.
• Your data is never sold to third parties.
• Information may be shared with authorities when required by legal obligation.
• All data is protected with SSL encryption.
• Read our Privacy Policy for more details.

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8. Account Suspension or Closure

CricketCX reserves the right to suspend or permanently close an account under the following circumstances.

• For violations of these terms and conditions.
• For involvement in fraudulent activity.
• Operating multiple accounts.
• Suspicion of money laundering or other illegal activity.
• Failure to pass KYC verification.
• Account inactive for an extended period (12 months).

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9. Dispute Resolution

For any dispute with CricketCX, please contact our support team first. We always aim to resolve issues in a friendly manner.

• For disputes, email support@cricketcx.im in the first instance.
• The support team will provide an initial response within 48 hours.
• Complex cases may take up to 7 business days to resolve.
• CricketCX's decisions are considered final, unless a legal process has been initiated.

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10. Changes & Updates to Terms

CricketCX reserves the right to update these terms and conditions at any time. Users will be notified via their registered email or platform notifications.

• At least 7 days' advance notice will be given before any significant changes.
• If you do not agree to the updated terms, you may request to close your account.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• The latest terms will always be available on this page.